STORE POLICY

Customer Care

I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed customer care policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

 

Privacy & Safety

This Privacy Policy considers Tanglespace's approach to Data Protection and Privacy to fulfil its obligations under the applicable laws and regulations. This Privacy Policy is  about the  Personal Data which is processed by us, whether in physical or electronic mode.We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Data. Throughout this document, “we”, “us”, “our”, “ours” refer to Tanglespace. Wherever we have said ‘you’ or ‘your’, this means YOU.

 

ROLES WE PLAY

We play the role of a Data Controller when we collect and process Personal Data about you. We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller

 

OUR COMMITMENT

We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations

 

PERSONAL INFORMATION GATHERED BY TANGLESPACE

The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the website, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with TANGLESPACE, and generally maintain your accounts with us. We also use this information to customize your experience and improve TANGLESPACE.

Information You Give Us: 

We receive and store any information you provide while using TANGLESPACE, or give us in any other way. You can choose not to provide certain information, but then you might not be able to use TANGLESPACE.  We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.

Information We Collect About You: 

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses our Services. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content. Our primary purpose behind collecting  this information is to provide you with smooth and hassle-free  user experience.

Information From Other Sources: 

We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

 

CATEGORIES OF PERSONAL DATA

 

  • Categories of Personal Data collected and processed by us are as follows;

 

  • Demographic & Identity data

 

  • Contact details such as Name, email address, contact number, shipping address, country,date of birth, profile picture

 

  • Open data and public records such as information about YOU that is openly available on the internet

 

  • Details such as Transaction amount, bank name, card number, card type.

 

  • Online Identifiers and other Technical Data

 

  • Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet

Wholesale Inquiries

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.